Giftcard Processing Solution

WHY CHOOSE REDEEM?

​ BENEFITS

No separate Bank accounts or float

Redeem doesn’t require you to open additional bank accounts or maintain a float to cover your gift card liability.

 

A fully managed service

Redeem is fully managed by Quest, with no ongoing management fees

 

Funds stay with you!

All gift card funds remain with you, the Merchant.

 

Easy implementation service

Redeem is flexible, and can often be implemented without any POS changes. Advanced implementation options are also available for a more tailored solution.

 

Communications options

Redeem supports connections using Internet, Private IP, VPN, dialup PSTN and X.25.

 

Consolidated support

Quest provides a one-stop shop for the support of both your EFTPOS and gift card solutions.

 

Boost Gift card sales

Redeem is accessible to selected third party gift card malls, which can enable the sale of your cards by other retailers.

Powerful web portal

A secure and comprehensive web portal is available for real time management of all aspects of your gift card solution.

 

Card balance enquiry

Gift card enquires can be conducted by customers online via your website, or in store through your POS.

 

Flexible business rules

Apply a variety of business parameters to the whole program, a particular card or to a batch of cards.

 

Multi currency

Redeem supports multiple currencies within a single gift card program. You can easily manage foreign exchange rates through the Redeem Web Portal.

 

Multi-Language support

Redeem supports multiple languages, allowing your solution to seamlessly span physical and linguistic borders.

 

Additional services

Quest can provide optional additional services including artwork design and end-to-end card and wallet production, through to a fully-customised and automated Interactive Voice Response (IVR) service for offline processing and customer balance enquiries.