We offer more than just great products.

Our services ensure you get a complete solution!

Consulting

Turn-Key Solutions

Bespoke Solutions

Transaction Hosting

Quest has over twenty-five years of experience in the payments and retail technology industries, and has provided specialist payment solutions in over 80,000 installations.

 

With a team of experts in Software engineering, Computer engineering, Software and Hardware security, Systems architecture, Security assurance, Project management, Systems deployment and Logistics, Quest can provide specialist industry consulting advice to help you in any aspect of your payments project.

Quest’s development of payment hardware and software during our twenty year history has culminated in a portfolio of turnkey off-the-shelf solutions that today can be deployed rapidly by customers themselves, generally without our assistance.

 

When needed, Quest can also supply additional resources to assist customers either in their planning, deployment or configuration of our solutions. Our areas of expertise include scope and systems analysis, specifications preparation, systems testing, systems accreditation and certification, user documentation, installation and training support, through to total project management.

Our range of standard products and solutions provides a good fit for most implementations; however one size doesn’t always fit all. Quest has significant experience in developing bespoke solutions incorporating custom hardware and/or software designs.

 

With industrial design, hardware engineering and software development expertise inhouse, along with a substantial manufacturing capability both locally in Australia and internationally, Quest is well equipped to undertake bespoke development projects of any size.

 

Quest can provide complete managed transaction processing and server hosting services, enabling customers the ability to partially or fully outsource the management of mission critical payment systems infrastructure.

 

Quest’s hosting services are designed to take the worry out of infrastructure management. Our services include 24 hour a day server monitoring, management of all operating system and transaction processing software, database maintenance, scheduled rebooting, along with complete management of any hardware or software issues with third party vendors.

 

Servers may be located in either of Quest’s two secure Melbourne data centres, with on-site access available up to 24 hours a day.

Quest, Australia's leading integrated EFTPOS solution provider

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Quest Merchant Services is a Registered Business Name of Quest Payment Systems Pty Ltd ABN 36 651 426 238

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